How to Get Support

Created by Memento Support, Modified on Mon, 31 Aug at 8:38 PM by Lynne Darroch

Your Publisher (yearbook company, portrait studio) can assist you with the following:

Your account setup and renewal
Your primary account login information
Your book's page count
Your submission deadlines

Your final proof review (prior to sending the book to print)
Online store inquiries
All fulfillment, billing, and shipment details

The Memento Team can help with the following:

Software usage information not covered in this knowledge base
Bug/issue reporting

How to Reach Our Team

EMAIL - support@memento-yearbooks.com

How-to questions
Feature requests
Bug reports: please be sure to include your browser type, what feature you were trying to use, the steps taken and the results when you followed those steps. This will help our team reproduce the issue.
Screenshare requests

PHONE

Callback request (voicemail): 1-888-308-0692
Schedule a callback on our calendar